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FAQ – Frequently Asked Questions in Take Bet Win


Frequently Asked Questions
chat Most Frequently Asked
How can I create an account at our casino?

To create an account, simply click the "Register" button in the top left corner of the page and enter all required information. After that, we will send you an email with a verification link to confirm your email address. Once this process is completed, your account will be fully activated.

What should I do if I forgot my password?

The fastest way to create a new password is to click the "Forgot Password?" link. After that, we will send you an email with a new link. You can then set a new password for your casino account. You can also contact our support team via live chat or email. We will be happy to help!

Are your games fair?

Of course. Fair play is just as important to us as long-term, trust-based relationships with our customers. That is why the results of most games we offer are provably fair. This means that all game results are not manipulated and can be independently verified by players. In addition, we fully guarantee that all games are fair, as we operate under a Curaçao license and use certified RNG systems.

user Account
How can I create an account at our casino?

To create an account, simply click the "Register" button in the top left corner of the page and enter all required information. After that, we will send you an email with a verification link to confirm your email address. Once this process is completed, your account will be fully activated.

What should I do if I forgot my password?

The fastest way to create a new password is to click the "Forgot Password?" link. After that, we will send you an email with a new link. You can then set a new password for your casino account. You can also contact our support team via live chat or by sending us an email at the address listed on the website.

What should I do if I forgot my email address?

Please contact our support team via live chat or by sending an email to the address listed on the website, and we will resolve this issue for you.

Can I change my email address?

No, unfortunately changing your email address is not possible.

Can I create multiple accounts?

Unfortunately, only one account per computer / IP / address is allowed.

How can I add another currency?

Simply go to your personal profile, click the "Add Currency" button, and then select the required currency from the dropdown menu.

How can I select another currency?

After adding the required currency (see the previous question), go to your personal profile and click the "Select" button next to the currency you want to make active.

inbox Deposits and Withdrawals
Which currencies are accepted at our casino?

Currently, we accept deposits and withdrawals in USD, EUR, CAD, NOK, RUB, JPY, BTC, BCH, LTC, ETH, AUD, NZD, and DOG.

How long does it take for my deposit to be credited?

You do not have to wait at all. Deposits are processed and credited to your balance instantly, which means you can start playing right away.

Do I need to pay any fees for deposits or withdrawals?

Some transactions are free, while others may require a small fee depending on the selected currency and payment system. Please visit our "Payments" page for more detailed information.

What is the minimum deposit and withdrawal amount?

The minimum deposit amount is 1000 RUB. The minimum withdrawal amount is also 1000 RUB. Please visit our "Payments" page for more detailed information.

How long will it take to receive my withdrawal?

Our goal is to always process withdrawals instantly. More than 90% of withdrawals are processed this way, although this also depends on the payment system you used for your deposit. The average withdrawal processing time is 30 minutes. For more information about withdrawal processing times, please visit our "Payments" page.

I made a deposit, but my Bitcoin did not appear on my balance. What should I do?

The first thing you should do is check whether your transaction was completed successfully. You can easily do this by visiting BlockChain.info. If the transaction is confirmed, please contact our support team and we will resolve the issue as soon as possible.

star Bonuses
What are bonuses?

Bonuses are extra funds that can be added to your account. They give you an advantage and increase your chances of winning. Bonus amounts may vary. All players must wager the bonus amount before it can be withdrawn.

Can I play at the casino without spending real money?

Yes, you can. You do not have to spend real money to test the games. Our online casino allows you to play in demo mode and explore our extensive collection of games to find the ones you like the most.

diamond Security
Is all of my personal information safe at this casino?

Absolutely! Our website operates using 128-bit SSL encryption technology (secure connection protocol). This technology is used to transmit sensitive information in the field of online security, so you can be confident that your credit card numbers and other personal data are protected by top-level professionals.

lock Responsible Gaming
Can I close my account?

Yes, you can. We offer the option to close your account for a specific period of time. To do so or to get more information, please contact us via live chat or email.


 

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